Privacy and cookie statement

Block Moulds takes your privacy seriously and handles registered data such as email addresses, names and other data with the utmost care. We do not sell email addresses or other data to third parties. Any records on the Block Moulds website and webshop are intended to provide you with products and services, to communicate with you and to answer your questions. Block Moulds will only use this personal data for the purposes described in our Privacy and Cookie Statement. We consider it important to treat your data confidentially not only for ethical reasons; your personal data is also processed in accordance with privacy legislation. Organisations must comply with the rules laid down in the General Data Protection Regulation (GDPR). The GDPR came into effect throughout the European Union on 25 May 2018.

Updates of the privacy and cookie statement

This Privacy and Cookie Statement is subject to change. If we amend it we will inform you of this or ask you to approve it again.

PRIVACY STATEMENT

WHAT IS PERSONAL DATA?
Personal data is information that tells us something about a person or that we can trace back to a person. Such a person may work for an organisation with which Block Moulds has entered into or plans to enter into a business transaction.

You share personal data with us as a customer, client, supplier, prospect, stakeholder, or when you contact Block Moulds. Examples include your name, phone number and email address. This includes all data that we can place in relation to you as a person.

Why do we use this data?

  • Block Moulds processes your personal data for the following purposes:
  • For the operational management of Block Moulds and the companies affiliated to Block Moulds.
  • To contact you if necessary to performing our services.
  • To contact you if you have used the contact form on the Block Moulds website or webshop.
  • To draw to your attention to products and services that may be of interest to you.
  • To deliver or improve our services.
  • For quotations, orders and deliveries, and to settle complaints.
  • To make credit requests and settle payments and billing.
  • To inform you about changes to our products and services.
  • To send our newsletter or publications and other communications.
  • We analyse how you use our website in order to improve the site and tailor the range of products and services to your preferences.

What personal data do we process?

Block Moulds processes personal data about you because you use our products or services and/or because you provide us with products or services, or because it has come into our possession through contact or communication. We have given a summary of the personal data we process below:

  • Company name and details
  • Forename and surname of contacts and employees
  • Sex
  • Date of birth
  • Address details and delivery address details
  • Telephone and fax number
  • Email address
  • Company data, Chamber of Commerce number and company information for credit applications, credit registration and credit insurance
  • Personal data that you actively provide, for example by creating a profile at this webshop, in correspondence and by telephone
  • IP addresses, internet browser and device type
  • Information about your activities on our website
  • Information about your browsing behaviour on different websites

How do we store data?

Like many other companies, Block Moulds has customers, suppliers and other stakeholders. We receive or request information about them, either actively or passively. This data is collected and registered confidentially and the processing of this data complies with the latest legislation and regulations. Block Moulds thus guarantees the privacy and protection of this data. We store personal data in a secure place (digital or physical) and take all necessary organisational and technical security measures to prevent the loss, misuse of and unauthorised access to personal data.

What special and/or sensitive personal data do we process?

Block Moulds does not process any special personal data as defined in the General Data Protection Regulation (GDPR), such as data on political opinions, race, religious beliefs, health, sexual orientation and criminal records. However, it is possible that you will send a photo with your C.V. for Block Moulds; this is legally regarded as special personal data. You hereby grant Block Moulds permission to use this for the purposes for which the C.V. is intended.

For how long do we retain your data?

Block Moulds will not retain your personal data for longer than is strictly necessary to achieve the purposes for which it is collected. We will ask you for permission beforehand if we want to keep it for longer for reasons important to you, us, or us both. After this, the data will be destroyed or deleted from our files after the statutory retention period.

Do we share your personal data with others?

Block Moulds will share your personal data with various third parties if this is necessary for the performance of our work and in order to comply with any legal obligations. We conclude a processor agreement with organisations that process your data on our behalf to ensure the same level of security and confidentiality for your data. Block Moulds remains responsible for these processing operations. We will ask for your prior consent to share your personal data with third parties for reasons other than the performance of a contract and to comply with a legal obligation.

What about external data processing?

If you have given Block Moulds permission to approach you for the provision of our services or to keep you informed of new developments (e.g. newsletter), we will use a customised tool to send this communication. Your personal data needed for this communication will be stored with an external processor. A processor agreement has been concluded with this processor stipulating that the data is processed exclusively in connection with the storage of data in the ‘cloud’ for the purpose of Block Moulds’s online services, the performance of public relations and marketing activities for Block Moulds, the sending of newsletters on behalf of Block Moulds and any other purposes that are reasonably related to this or that are determined with further consent. It is laid down in the agreement that this party will store the data in accordance with the legally required security measures and other aspects of the General Data Protection Regulation.

Can I access, rectify or erase my personal data?

We respect your right to access, rectify or erase your personal data. In the interests of preventing abuses we may ask you for proper identification. You can send a request for inspection, correction or deletion to our email-address. Block Moulds will respond to your request as soon as possible, but with within four weeks at the latest.

How is my personal data safeguarded?

Block Moulds takes the protection of your data seriously and takes appropriate measures to prevent its misuse, loss, unauthorised access, undesirable disclosure and unauthorised modification. If you feel that your data is not secure or there are signs of misuse, please contact us and send an email to our email-address.

What about my website usage?

During your visit to our website or webshop, Block Moulds may collect personal data about you both directly (via a request for data to you) and indirectly. Block Moulds will only use this personal data for the purposes described above. Please check the cookie statement for more information about cookies and the use of your data.

COOKIE STATEMENT

Cookies

Block Moulds only uses technical, functional and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you visit this website for the first time. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and remember, for example, your preferred settings. This also enables us to optimise our website. You can refuse cookies by configuring your internet browser in such a way that it no longer stores them. You can also use your browser settings to delete all information previously stored.

Functional cookies

Functional cookies are necessary for the website to function properly. These cookies are placed without permission. Functional cookies ensure that you can remain logged in during your visit to the website, for example. These cookies also make sure that products remain in your shopping basket when you want to buy something in our webshop.

Analytical cookies

Analytical cookies enable us to analyse your visit to the website. These statistics give us information about how often our website is visited, what information visitors look for and which pages are visited most frequently. This tells us which parts of our website are popular and where we can make improvements to it. We continuously analyse and improve the website to make the experience as pleasant as possible for our visitors. The statistics we collect cannot be traced back to individuals. This data is therefore always used anonymously. We use Google Analytics to glean information from the data. We always place the analytical cookies when you visit our website. We will never pass on your personal data (such as your name, address, telephone number) to Google.

Right to access, rectify or erase personal data

You have the right to access your personal data or to request that we rectify or erase it. In the interests of preventing abuses we may ask you for proper identification. If you want to view personal data linked to a cookie, you will need to send us a copy of the cookie in question to our email-address. Since they are stored on your computer, only you can only delete cookies. Please refer to your browser manual for more information.

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